Webhooks

In this guide, we will look at how to register and consume webhooks to integrate your app. We supports webhooks that can alert you of the following via callback URLs.

  • Messages received
  • Messages sent (Template & Session)
  • Status of the messages sent (Sent/Delivered/read)

SMS webhooks

To register a new webhook, you need to have a URL in your app that Protocol can call. You can configure a new webhook from the dashboard under Mesaage app -> Utility Manager -> DLR Push Configuration. Give your webhook a name, pick the events you want to listen for, and add your URL.

How to add a SMS Webhook

  • Click on 'Message app', then click on 'Utility Manager', and choose 'DLR Push Configuration' on the Dashboard.
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  • Click on 'Add Configuration'.
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Whatsapp webhooks

To register a new webhook, You can configure a new webhook from the dashboard under Whatsapp -> Wa Utility -> Webhook. Give your webhook a name, pick the events you want to listen for, and add your URL.

How to add a Whatsapp Webhook

  • Click on 'Whatsapp', then click on 'Wa Utility', and choose 'Webhook' on the Dashboard.
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  • Click on 'Add Webhook'.
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